Effective Date: 1/25/2025
Spencecool Professional Services (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, trainees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our air conditioning installation services, cooling services, and free skills acquisition programs.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, home or business address
Service Information: Details related to AC installation, maintenance, repairs, and other cooling services
Training Information: Information provided during registration for free skills acquisition programs
Communication Data: Messages, inquiries, or feedback you send to us
Technical Information: IP address, device type, or basic usage data if you visit our website or social media pages
2. How We Use Your Information
We use the information we collect to:
Provide and manage AC installation and cooling services
Register and manage participants in our free skills acquisition programs
Communicate with you regarding services, training, or inquiries
Improve our services and customer experience
Maintain records for operational and legal purposes
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may only share your information:
With service providers or technicians working on our behalf
When required by law or legal authorities
To protect our rights, safety, or property
All third parties are required to keep your information confidential.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we strive to use appropriate safeguards to protect your data.
5. Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your data, where applicable
Withdraw consent for certain uses of your information
To exercise these rights, please contact us using the details below.
6. Children’s Privacy
Our services and training programs are not intended for children under the age of 13 unless parental or guardian consent is provided.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted and will take effect immediately upon posting.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Spencecool Professional Services
Phone: +234 91 214 22 427
Email: spencecool.inc@gmail.com
Address:
3rd Avenue, Gwarimpa FCT, Abuja.
Nigeria
